Frequently Asked Questions
You will find Answers to most Commonly asked Questions.
1. How is WinGMAT different from tutoring or classroom training?
WinGMAT is a pioneer in bringing Mathematics testing materials in an interactive audio-video program. Students learn powerful problem solving techniques by watching the lessons and solutions on their computer.
Unlike other online programs, we provide one-on-one tutoring experiences with our whiteboard and video training. Students view and learn at their own rate - accessing the program as often as necessary. Preparing for the GMAT Mathematics test has never been so easy and convenient. Check out the sample videos to experience how our expert instructors make a difference to the GMAT score, and to your life.
2. Do you provide help with verbal and analytical writing sections of GMAT?
We are aware that most students find the Math Section of the GMAT test the most difficult to master. We have developed this Math learning program to focus on getting higher GMAT Mathematics scores. We are currently working to develop a training program to assist in the other GMAT Sections.
3. What are the various payment methods WinGMAT accepts?
Read our privacy policy or call us to learn more about the payment methods and the built-in security of our site and payment portals. All current credit and debit cards verified by Equifax are accepted, as well as PayPal accounts.
4. Is my Credit Card detail secure? Is my Paypal account details safe?
Absolutely. Your credit card information is 100% secure. We use a dedicated and secure internet connection to process the payment. We assure you that all your personal details are fully secure. WINGMAT’s payment site is secured by GEOTRUST QuickSSL utilizing 128-bit SSL certificates, thereby, offering the highest level of encryption or security possible. This means you can rest assured that communications between your browser and this site's web servers are private and secure. We do NOT rent or sell personal information to any third party. To learn more, please read our privacy policy page.
5. What are the minimum system requirements? What special software is required to see the GMAT Math videos?
We have used the latest developments in the computing world to help you get the easiest and best experience in learning GMAT Math. You are not required to install any special new hardware or software to run the video course.
In order to access all features of our video course, you should only have (1) a high-speed Internet connection (DSL or Broadband) (2) a sound device like a speaker or headphone and (3) Internet Explorer (best choice) and Flash Player. If you are able to see and hear You Tube videos on your computer then you should not have any difficulty accessing and enjoying our special GMAT Math Prep Course. Please note that one can download the latest versions of the required software from the link provided at the bottom of Home page. This site is best-viewed using Internet Explorer.
6. I am unable to play the video. What do I do?
Go to www.youtube.com and play one of their videos. If they play, our videos should play. If a YouTube video does not play, follow these directions:
If you are using Internet Explorer, and the video is not playing, it is most likely you do not have Flash player installed. We have a link on the homepage to direct you to the download of Flash. Follow Adobe's download directions for the free Flash player and when it is installed (an easy process) the video on our site should play.
Click on the “Sample” button in the top menu bar. Then click on one of the sample buttons (e.g., “percent”). The video will start playing.
Make sure you have your audio device (speaker or headphones) connected and switched on to experience the joys of video learning program. If for some reason, you are still unable to play the video, please call us, and our technical expert will help you resolve the problem. 1.800.706.9420
7. I use a different browser (e.g., Mozilla, Firefox, Netscape Navigator). Why do I need to use the Internet Explorer?
While our website works well with most of the browsers, certain special features may not function well with Mozilla, Firefox, Netscape Navigator etc. Our team of experts has designed the website using the latest configuration and recommendation in the industry. Therefore, the website works best with Internet Explorer, which is the most used and accepted browser. We are constantly working towards making our website fully compatible with other browsers.
8. Why do I require Flash Player?
Watching Videos on the Internet requires a software/tool to run it on your computer. The Flash Player is the most popular and secure program used to run the videos. Users also get the best experience when using the Flash Player. In fact, all major video playing and video sharing websites prefer to use Flash technology.
The GMAT Math Lessons, and the Example and Exercise Problems are displayed in online easy-to-view Flash videos. One can download the latest version of Flash Player for free from the link provided on the website homepage.
9. The screen size of my computer is small. How can I increase the visible area on my screen to see the videos? How can I reduce the video screen size?
Our videos are designed to the size of a "standard" monitor in mind. A user with a laptop or standard computer should experience no problems with viewing the videos.
However, you can do the following to increase the visible area in your browser:
(a) Switch off toolbars from your browser. Click View on the browser and click off the toolbar (e.g., Google or Yahoo or Both) from your browser. This method will increase the visible area of your window screen.
(b) One can scroll the video up or down as required. Please note that when you close the video screen, you may be required to scroll down through the website pages anyway to read all its contents.
10. The audio is not very clear. How can I improve the audio quality?
We have tested all videos before uploading them to our website. Every video has a audio with it. However, if you are facing a problem in hearing the audio/ sound, then you need to check your (1) volume controller of your audio device, (2) connection between computer and audio device. Please re-check your speaker/headphone connection. Make sure they have power inputs in them. Adjust the volume, if necessary, using your speaker volume control. You may also increase the volume using the audio button in the video player screen window. If you are unable to solve the problem, you can call us and we will help you to fix the problem.
11. I think that there is a mistake in a particular problem or its solution. What can I do?
If you think that an answer or solution is incorrect, please inform us via email.
12. Can I download videos? Can I print questions and answers from the website?
No. Please do NOT try to download videos as it will be violation of the copyright acts. All contents of the website including course materials, PDF documents, Video solutions and course design are copyrighted. It will be illegal and unethical to copy, print, or attempt to do so from WinGMAT.com website.
13. Can I share my account information (e.g., user id and password) with others?
No, this would be a violation of our Terms and Agreements. We reserve the right to block access to our site and your account if we find evidence of account sharing. Any portions of training not utilized will be immediately forfeited at that time. We have worked to keep the pricing of our product affordable and flexible. Please encourage others to sign up for this exciting and information GMAT Mathematics training, but respect the work and efforts of those who have developed and designed this course.
14. Can I cancel my subscription or ask for a partial refund?
Prospective subscribers are given ample time to view and work our sample videos and even to take the diagnostic tests to determine if WinGMAT is the right GMAT Mathematics training and the best fit for each student. We have also offered 6 different levels of time-training to maximize your investment in our training course. Therefore, once you have subscribed to a WinGMAT course, we are not able to offer a refund. We have structured the pre-purchase trials and purchase policy to be the fairest way to let each student decide and then purchase at the lowest price in the instruction marketplace. No refunds are possible at this price structure.
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"After scoring low on the math section in my first GMAT, I got really tired of superficial or boring study guides. I wanted a more effective learning method. Then I found WinGMAT.com, watched some of their free, sample videos, and promptly signed up for the 2-month WinGMAT course. I was hooked right away! The WinGMAT videos made learning how to solve math problems fun and taught me everything I needed to know for the GMAT. The quality of the instruction is amazing. Thanks to WinGMAT’s techniques and strategies, I really improved my GMAT math score. You can’t find a better way to prepare for the GMAT than with the Win GMAT video course."
Eric, Austin, TX
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"I am so grateful I took your online course. In two weeks, the WinGMAT course made me master all the math I learned in high school, but had since forgotten. I would most strongly recommend this course to all who are struggling with GMAT math. Keep up the good work."
Helen, Boston, MA
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"Thank you very much for helping me succeed in my GMAT test. Thanks to your amazing, complimentary e-mail and phone support and the excellent math-course videos helped me improve my GMAT test score from 500 to 730"
- Jose, Salinas, CA
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"I probably expected to score around 600 on the GMAT. But after taking your math course, I scored 680! I definitely couldn't have done it without your video tutoring. Honestly, I never thought that your videos could improve my math score so much."
- Mark, Pasadena, CA
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"Your instructors are great! They’ve structured the classes in have made math in easy-to-understand, thematic sections. There is no higher quality material and instruction for those who want to excel in the GMAT."
- Wendy, Hoboken, NJ
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"The online class was great! No hassle with traveling to a private instructor. Since I work 8 hrs a day, your video-based math learning program. took away the fear I had of not coping with the math. It helped me get admitted to a great business school. I studied for one hour daily on weekdays, and for four hours on weekends, and completed your course in 2 months."
- Dean, Chicago, IL
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"It’s been a while since I graduated from college. I needed a recap of my math. A friend who had completed your course was raving about your math videos. I honestly love your teaching method. Nothing is better then learning math by watching videos."
- Darren, New York, NY
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